Connecting people and packages through a nationwide, technology-driven delivery network.
Parcel Delivery Tracking is a leading national logistics and package delivery company providing reliable, affordable, and technology-enabled shipping solutions to individuals, small businesses, and enterprise shippers across the country. Since our founding, we have grown from a small regional courier operation into a trusted end-to-end delivery network serving millions of addresses every year, backed by sophisticated tracking systems, dedicated customer support, and a deep commitment to the communities we serve.
The story of Parcel Delivery Tracking began more than three decades ago in 1993, when our founders launched a small local courier service operating out of a single warehouse in northern Virginia. What started as a team of five drivers with a handful of delivery vehicles, focused on serving local businesses in the Washington, D.C. metropolitan area, steadily grew into a regional operation, then an interstate carrier, and ultimately the coast-to-coast network that we operate today.
Throughout our history, we have consistently invested in infrastructure, technology, and our people to meet the evolving needs of our customers. In the early 2000s, we became one of the first mid-sized carriers to offer real-time online package tracking and electronic proof of delivery, laying the foundation for the sophisticated tracking platform that our customers rely on today. Following the rapid expansion of e-commerce throughout the 2010s, we expanded our network of distribution hubs, built relationships with regional delivery partners, and opened our first cross-border logistics facilities to support seamless international shipping. Today, Parcel Delivery Tracking operates as a fully independent delivery and logistics provider, with corporate headquarters in Alexandria, Virginia, processing facilities in 42 states, and a last-mile network that reaches every residential and business address in the contiguous United States, as well as Alaska, Hawaii, and the U.S. territories.
To connect people, businesses, and communities by delivering packages reliably, transparently, and responsibly; to continuously advance our industry through thoughtful innovation and technology; and to treat every shipment, every customer, and every team member with the respect and care that they deserve.
We believe that delivery is about more than moving boxes from one place to another. It is about delivering a birthday gift from a grandparent to a grandchild, helping a small business owner fulfill their first online order, shipping critical replacement parts to keep essential services running, and ensuring that families receive the everyday items they need. Our mission guides every decision we make, from the routes we plan to the technology we build to the customer support we provide. When we succeed, our customers succeed, and the communities we serve are more connected, more prosperous, and more resilient.
Our company culture is built upon six foundational values that shape the way we work, the way we interact with customers and partners, and the way we conduct our business each and every day. These values are not just words on a page; they are the principles by which every member of our team is evaluated, recognized, and empowered to act.
We do what we say we will do, when we say we will do it. We take ownership of outcomes, honor our commitments, and hold ourselves responsible for delivering results that customers can count on, every time.
We start with the customer's needs and work backwards. We listen actively, respond with urgency, and design our services around the real-world problems that our customers need solved.
We conduct our business honestly, ethically, and with full transparency. We communicate openly, own our mistakes, and build trust through consistent, principled action in everything we do.
We never settle for "good enough." We challenge the status quo, experiment with new ideas, and embrace technology and process improvements to deliver better experiences for our customers.
The safety of our team members, our customers, and the public is our highest priority. We provide safe, supportive work environments and treat every individual with dignity and respect.
We are committed to being good neighbors in the communities we serve, reducing our environmental footprint through sustainable practices, and investing in programs that strengthen local economies.
The Parcel Delivery Tracking network is built to serve customers wherever they are, with service options designed for every budget and delivery timeline. Our infrastructure includes:
Our technology platform processes millions of tracking events each day, providing customers with near-real-time status updates, estimated delivery windows, proactive exception notifications, and multiple self-service options for managing their shipments through our website and mobile applications.
At Parcel Delivery Tracking, our greatest strength is our people. From the drivers who deliver packages in rain, snow, and summer heat, to the warehouse team members who sort shipments overnight, to the software engineers who build our tracking systems, to the customer support specialists who help resolve issues over the phone, every member of our team contributes to our mission of reliable, customer-first delivery.
We offer competitive compensation, comprehensive benefits including medical, dental, and vision coverage, retirement savings programs with company matching, paid time off, tuition assistance, wellness programs, and opportunities for advancement across every part of our organization. We are committed to fostering a diverse, inclusive, and equitable workplace where team members from all backgrounds can thrive and build long, rewarding careers.
We regularly hire for positions across the country, including delivery drivers, package handlers, warehouse supervisors, customer support representatives, operations managers, software engineers, data analysts, logistics coordinators, sales professionals, and corporate roles in finance, legal, human resources, and marketing. Whether you are just beginning your career or looking for your next opportunity to grow, we encourage you to explore open positions.
View Open Positions & ApplyThank you for taking the time to learn about Parcel Delivery Tracking. We are proud of what we have built and even more excited about the future of logistics and the role we will play in it. If you have questions about our company, our services, or opportunities to partner with us, please visit our Contact Us page or reach out to our corporate offices directly.