We're here to help. Reach out to our team with questions about shipments, tracking, or account services.
For general inquiries, tracking questions, and account support:
support@parceldelivery-tracking.com
For claims, refunds, and billing matters:
billing@parceldelivery-tracking.com
Most email inquiries are answered within 1-2 business days.
Toll-Free (United States & Canada):
1-800-555-0189
International Callers:
Automated package status is available 24/7 through our telephone self-service system.
Parcel Delivery Tracking, Inc.
825 Logistics Drive, Suite 400
Alexandria, Virginia 22314
United States of America
Note: This is our corporate headquarters. Packages or physical shipments should not be sent to this address. Please use our network of service centers and drop-off locations for package acceptance.
Complete the form below and one of our representatives will respond to your inquiry as quickly as possible.